Do you accept returns?

All sales are final as all our t-shirts are print on demand. We do offer exchanges in some cases if you email help@happyfido.co.uk within 7 days of receiving your order.

Returns Policy
Customised or bespoke items cannot be returned unless faulty or your instructions have not been followed. Refunds, if made will be
made against the original form of tender.
For sales to businesses, goods may only be returned if faulty or incorrectly supplied.

Returns Instructions
Contact us for a returns form. Complete the Returns Form where you will be required to send evidence of the fault. If accepted you will be required to package the merchandise to prevent damage, enclosing the Returns Form. Send the merchandise using registered post or other secure
method of delivery, retaining the receipt until you have received credit for your return. Proof of posting is not proof of
delivery.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility
and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. In cases were we do refund
return postage, we will only refund the cost of standard Royal Mail registered post. If you choose to use any enhanced
return option, such as Special Delivery, this will be at your expense. Returns are sent at your risk.,